FAQ's
Finance Information and Questions
- Compensation
- How do I pay online?
- When will I receive invoices?
- How do I update my banking information for direct deposit?
- Updating Your Contact Information
- How do I remove a credit card?
About Lightning Source
- How do stores find my book?
- Distribution
- Differences between Lightning Source and IngramSpark
- Samples
- Where are we located?
- When do I contact my Lightning Source finance representative?
File Information and Requirements
- Revising a Book’s Content
- Scanning Timeline
- Images that are not Halftone
- Halftone Image Description
- Scanning Fees
- Scanning
Tax Exempt
- I Do Business in a State that isn’t One of the 14 in Which Lightning Source is Currently Required to Charge Sales Tax. Will I Still be Affected?
- What is the Reseller Affidavit?
- What is a Resale Tax Exemption Certificate and am I Eligible?
- Can I Mail or Fax a Copy of my Tax Exemption Certificate to My Lightning Source Support?
- Why Do I Have to Fill Out Reseller Affidavit Forms for Illinois, Michigan, New York, Pennsylvania and Virginia if I’m Not in Any of those States?
- If I Have Resale Tax Exemption Documentation For One State, Do I Have to Pay Taxes in Other States?