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FAQs

• National Library of Australia
• Graphic Designer Create Files
• Login Help
• Compensation Payment Information for eBook Sales Through IngramSpark
• Amazon Look Inside Feature
• Aerio

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Title Setup and Metadata

• Groundwood Paper
• Content Upload Validation
• File Creation Documents, Templates and Instructions
• Title Setup Instructions and Information for Print Books
• Changes Coming to InDesign Server for Ingram’s Cover Template Generator in April 2020
• Publication Date

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Ordering

• Personalize It!
• What Should be Entered in the Declared Unit Value Field?
• Where does the Declared Unit Value Appear when Placing an Order?
• What is the Declared Unit Value?
• Shipping to New Zealand
• Australia Shipping Options

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Finance

• Which Credit Cards Are Accepted
• When Does a Book Show Up on a Publisher Compensation Report After Purchase
• How To Calculate the Publisher Compensation on My Book
• Reports, Publisher Compensation, and Invoices

Content

• GAP Guaranteed Availability Program
• Why were blank pages added?
• How to Remove a Title or Book from Websites
• Guide for Acceptable Variations in Production
• Basic Computer Help
• Journals (CPDM)

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