Once you set up a title on your account, it moves through several stages of the setup process. Below are the different statuses and what each one means.
Awaiting System Approval: The Premedia team is almost finished creating your e-proof from the files you submitted. It is undergoing a final check, and if you ordered a physical proof it is in the process of being printed and reviewed.
Awaiting Update: We have received your files, but there are issues with your interior, your cover, or both. You should have received an email detailing the issues we have discovered.
Awaiting Your Approval: You have an e-proof waiting to be approved! You will need to look over it carefully for errors and formatting issues, as well as a final copy-edit. If you see any issues, you should reject the e-proof and upload revised files.
Content Being Validated: Content being validated is a preflight check for reviewing your files uploaded to your Lightning Source account. If your title is in this status it also means the files have yet to be submitted to Lightning Source. Please click on the title name from your account and continue the file submission.
In Processing: The title and metadata are being reviewed by the Catalog Integrity team.
On Hold: If you requested that we place your title on hold.
Processing: We have received your files, and our Premedia team is examining them to ensure that they are compatible with our printing system. (This will generally take 3-5 business days to complete.)
There are two possible reasons for the status of a title to change to Revision Incomplete:
1. If you click on your book's title name to edit any metadata such as title name, summary, imprint name, or pricing and you do not click the Save button (checkmark button) shortly after, then the status of the title will remain at Revision Incomplete. To resolve this, click the Undo Revision button found either on the Dashboard page or All Titles page. Then click on the book's title name to redo the edit and click Save right away. The title status should change from Revision Incomplete to another status within 2 minutes.
2. The revision incomplete status could mean that you have uploaded files; however, they were not submitted. If you need to do so, please click on the title name and upload the files and follow through to the end of the prompts on the screen. Once you are logged in, find the title with the status "On Hold or Revision Incomplete" and click on its title name. Then click the Upload New Files button at the top left of the page, you will be taken to a file upload page. Follow the prompts on the screen, and click the buttons at the bottom right of the page to continue with the process.
Setup Incomplete: If you’ve started entering information about your book, but haven’t completed the final setup page (and file upload), then your title will likely be listed as “setup incomplete.”
Title Available: Congratulations! Your title is fully set up and ready for you to order a physical copy. (Note: this doesn’t reflect whether or not your title is “in distribution,” which is how retailers and wholesalers will gain access to ordering your book. You will need to click on the title of the book and scroll down to “Distribution” underneath Print details to see if this has been enabled.}
Title has been Cancelled: If you have requested that we cancel a title, this is the status that will be listed. These titles will never disappear completely from your account. If you wish to reactivate this title, you will need to contact us.
Title has been Rejected: You will see this status when you have rejected your e-proof. You will need to upload new files for review in Premedia, or otherwise contact us for changes in order to move forward with your title.
Title has Expired: The title had been in a canceled status for six months. It has been moved to expired and the files have been deleted from our system. New files will be needed if you want the title to be live again.
Title in Revision: Your revised files have been received and are being processed through the Premedia department. (Interiors may process in as little as 1 day; covers generally take 2-4 business days.)
Title in Setup: Once your files have been submitted to us, your title should list as “Title in Setup” briefly, before moving into Premedia. (Note: if you notice that your title is listed in Setup for more than 2 days, there may be an issue or error with your files!)
Title Metadata Change: You may see this status if you have requested to have the distribution or pricing removed for your title. If you are transferring your title into another account, your title might also be showing as this status.
Title Pending Revision: If your title was already in distribution when you uploaded revised files, any orders that have already been placed will need to be fulfilled before we can update your files in our system. While we are waiting for these orders to complete, your title will show as “pending revision.”